1.    Introduction

Young Roots Nutrition is committed to protecting your privacy and personal data. This privacy policy is about how Young Roots Nutrition collects, processes, stores and shares your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy only relates to personal data collected by Young Roots Nutrition via Young Roots Nutrition website, application forms, emails, messages and telephone calls.

Users should be aware that if they access other websites, using the links provided by Young Roots Nutrition, these are outside our control and use of data of provided to these sites will be subject to the privacy policies of these companies.

2.    Data controller

Young Roots Nutrition is the data controller responsible for your data.

3.    Purpose of data

Young Roots Nutrition may collect and process data for the purposes of the consultations and subsequent recommendations.

4.    Special category of data (health data)

As part of providing nutritional therapy, Young Roots Nutrition collect and process health data. This is classed as ‘Special category data’ under UK GDPR such as medical history, dietary information, GP and healthcare details, lifestyle and supplement information, growth and development charts and consultation notes.

Young Roots Nutrition process this data in order to assess your nutritional needs, provide personalised nutritional advice, monitor progress and outcomes.

The lawful basis for processing this data is explicit consent and provision of health care and nutrition support.

5.    Children and teenagers (under 18)

Young Roots Nutrition provide nutritional therapy services to children and teenagers under the age of 18. Consent must be provided by legal guardian or parent and legal guardian or parent must be present during the consultation.

Personal data relating to children is treated with additional care and confidentiality.

6.    Use of data

Your personal data is used to provide nutritional therapy services, create and review nutritional plans, assess and monitor progress, communicate with you, make referrals, maintain accurate records, meet legal, accounting and insurance requirements.

7.    Disclosures - Sharing of data

Young Roots Nutrition does not share or sell your data for marketing purposes.

8.    Data storage and security

Young Roots Nutrition take appropriate steps to protect your personal data, including:

·       Password protected and encrypted digital records,

·       Secure devices and software,

·       Locked storage for paper records.

9.    Data Retention

Personal data is retained for the following periods:

Adult client records: up to 7 years after the last consultation.

Children records until the client reaches the age of 26 or as required by law.

After this time, data is securely deleted and destroyed.

10. Client’s rights

In the context of its privacy, your rights are as set out in accordance with UK GDPR regulations.

11. Complaints

If you have any concerns about how your data is handled, please contact Young Roots Nutrition.

12.  Consent

By providing personal data to Young Roots Nutrition users consent to the processing of such data by Young Roots Nutrition as described in this Privacy Policy. 

13. Verifying, updating and amending your personal information

If, at any time, a user wants to verify, update or amend their personal data they may write to: Heloise Walckenaer, Young Roots Nutrition, youngrootsnutrition@gmail.com, 07539834881.

Verification, updating or amendment of personal data takes place within 10 working days.

14. Notification of Changes

Young Roots Nutrition notify all users of any changes it makes to its Privacy Policy. If Young Roots Nutrition decides to change its Privacy Policy, it will send such changes by email so that you are always aware of how Young Roots Nutrition uses your personal data.

Users have the right to ask Young Roots Nutrition, in writing, for a copy of all the personal data held about them upon payment of a fee (“subject access request”) and to request that Young Roots Nutrition correct any inaccuracies in that information.